To claim either Housing Benefit or Council Tax Support you will need to complete a claim form.
These easiest way to get a form is to Download a Council Tax Support / Housing Benefit Claim Form direct from this website.
You can also collect a form from the council's Civic Offices in New Road, Grays or from any Local Area Office.
The claim form has all the details of what proof you have to give, but here is a short list:
The following list shows examples of types of proof you can give:
In all cases you must provide original documents only. Photocopies cannot be accepted. We can copy the original for you at any Local Office or the Civic Offices, or if you send them in we will return the originals. Valuable items will be sent back by Recorded Delivery.
If you provide the following seven items when you claim, we aim to process your benefit claim within one working day. This process is called Fast Tracking.
If you can't provide all the proof we need with your form, complete it with as much information as you can and return it by post to the Civic Offices or in person to either the Civic Offices or a Local Office anyway. We can start to process your claim but we can't pay benefit until we receive all the necessary proof, so you must send in the rest of the information within 30 days.
If you have a problem getting the information you should let us know, as we may be able to give you longer to get it. We may ask for more information if we have any queries.
Please remember that committing Benefit Fraud can lead to the claimant being fined or facing a prison sentence. If you believe that someone is committing benefit fraud you can report them online by completing our Benefit Fraud Incident Report Form.