"Andrew is six, and I was very careful to visit and discuss his needs at the after-school club. It now means I can work a full day knowing his needs are being met and he is in a safe environment. He has made lots of new friends too."
As parents you have responsibility for the safety and well-being of your children. You are often the best judge of whether a childcare service will suit your child. It is important that you choose the childcare that best suits the individual needs of your child. When your child reaches school age, it is your responsibility to make sure your child attends regularly.
There are two registers, the Early Years Register for children from birth to 31st August following their fifth birthday, providers on this register deliver the Early Years Foundation Stage andthe Childcare Register, from the end of the Early Years Foundation Stage to seven years of age. There is another voluntary part of this Childcare Register for children between eight and seventeen years old. If eligible, you can claim the childcare element of Working Tax Credit to help with childcare costs.
It is important to listen carefully to your child if they are not happy with their childcare. Look out for changes in their mood, behaviour and physical appearance. Some children will not be able to tell you if something is wrong.
If you have a concern speak to the person in charge or call Ofsted. If you want to discuss the issue before you make a formal complaint contact the Family Information Service.
You can stay with your child when they start at a new daycare setting. Explain to your child where they will be going and who to go to if they need something. It is important that they know who will collect them and at what time.
Check with the Family Information Service whether the person is on one of the Childcare Registers. Read Ofsted reports. Get references and ask lots of questions.