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Contact Us

To contact Thurrock Council, you can either:

visit: any one of our offices - please see our office opening times
write to: Thurrock Council, Civic Offices, New Road, Grays, Essex, RM17 6SL
telephone: (01375) 652652  -  also see our textphone and international dialing pages
fax: (01375) 652359
e-mail: general.enquiries@thurrock.gov.uk

Service Summaries & Contacts

The details below relate to services that you may find useful. Reproduced from our full A to Z of Services, they include service summaries, email addresses and a set of online forms, as well as telephone, fax and postal address details where applicable.

Online Contact Forms

To contact a service using our online forms, please select one of the links below. Information about the types of forms available can be found at the bottom of this page.

Please also note our privacy statement.

Service Summaries & Contacts Online Contact Forms
Abandoned Motor Vehicles enquiry | service request | incident report | complaint | compliment
Adult Social Care enquiry | service request | incident report | complaint | compliment
Benefits enquiry | service request | incident report | complaint | compliment
Building Control enquiry | service request | incident report | complaint | compliment
Business Rates enquiry | service request | incident report | complaint | compliment
Communications & Public Relations enquiry | service request | incident report | complaint | compliment
Council Tax enquiry | service request | incident report | complaint | compliment
Democratic Services enquiry | service request | incident report | complaint | compliment
Education Services enquiry | service request | incident report | complaint | compliment
Electoral Services enquiry | service request | incident report | complaint | compliment
Environmental Health enquiry | service request | incident report | complaint | compliment
Fly Tipping enquiry | service request | incident report | complaint | compliment
General Information enquiry | service request | incident report | complaint | compliment
Greening Services enquiry | service request | incident report | complaint | compliment
Highways enquiry | service request | incident report | complaint | compliment
Housing Services enquiry | service request | incident report | complaint | compliment
Job Applications And Recruitment enquiry | service request | incident report | complaint | compliment
Libraries enquiry | service request | incident report | complaint | compliment
Licenses and Registrations enquiry | service request | incident report | complaint | compliment
Museum enquiry | service request | incident report | complaint | compliment
Planning Applications enquiry | service request | incident report | complaint | compliment
Strategic Planning enquiry | service request | incident report | complaint | compliment
Street Lighting enquiry | service request | incident report | complaint | compliment
Street Names enquiry | service request | incident report | complaint | compliment
Street Sweeping And Collecting Litter enquiry | service request | incident report | complaint | compliment
Thameside Theatre Ticket Office enquiry | service request | incident report | complaint | compliment
Trading Standards enquiry | service request | incident report | complaint | compliment
Transport enquiry | service request | incident report | complaint | compliment
Waste & Recycling enquiry | service request | incident report | complaint | compliment
Web Services enquiry | service request | incident report | complaint | compliment

Types of online forms

For each of these services there are FIVE online forms available:

  • Our services are here to help you. If you have any questions that you would like us to answer, please use the enquiry form.

  • If you would like to send a request for a service or for information or advice, please use the service request form.

  • People who live and work in Thurrock are the first to notice when incidents occur that need the attention of council services. Please send us details of any specific problems by using the incident report form.

  • Although we always try to deliver services to the highest standard, sometimes things can go wrong. If you are not satisfied with the service you have received, please use the complaint form.
    For more information, see: How to Comment or Complain About Council Services.

  • If you have received particularly good service and would like to say thank you or encourage us to keep up the good work, then please use the compliment form.

Please note our privacy statement.

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