Frequently Asked Questions - Debt Recovery

Questions

General Information

[Back to Top]

Answers

General Information

How do I make a payment?

All payment details are on the reverse side of the invoice. Details of all payment methods can be found at www.thurrock.gov.uk/money.

[Back to Top]

I have a query regarding the content of the invoice who do I contact?

In the event of a service/supply query please contact the name and telephone number shown under the description section of the invoice.

[Back to Top]

I am having payment difficulties, can I pay by instalments?

Contact the Debt Recovery Team on 01375 652125 and payment arrangements will be discussed with you.

[Back to Top]

Can I have my invoice sent to me at a different address?

Contact the Debt Recovery Team on 01375 652125 and arrangements will be made for this to be done.

[Back to Top]

I have misplaced my invoice can I get a copy?

Contact the Debt Recovery Team on 01375 652125 and a copy invoice will be sent to you.

[Back to Top]

Can I find out the balance outstanding on my account?

Contact the Debt Recovery Team on 01375 652125 and if required a Statement of Account will be sent to you.

[Back to Top]

Back to Top

Page Information