Housing Services - Supporting People

What is the Supporting People programme?
Who does the programme help?
Supporting People cannot help with...
What services does Supporting People fund?
Where can I get a service?
Who provides the housing related support?
Who pays for the support?
How can I get a service?
Contact us
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What is the Supporting People programme?

Supporting People is a government programme that pays for housing-related support services for vulnerable people to help them to live more independently.

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Who does the programme help?

Supporting People services provides assistance to the following groups:

People who have been homeless or rough sleeping
Ex-offenders and people at risk of offending and imprisonment
People with a physical or sensory disability
People experiencing or at risk of domestic violence
People with alcohol and drug issues
Teenage parents
Older people
Young people at risk
People with HIV and AIDS
People with learning difficulties
Travellers
Homeless families with support needs.

Supporting People services can help those people, who feel that they need help:

with setting up or maintaining their home or tenancy
to feel more safe and secure in their home
with managing their money and benefit claims
with finding out about work, education or training
with teaching life skills

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Supporting People cannot help with...

Personal care such as washing and dressing
Specialist counselling
Childcare
Healthcare and medication
Cleaning and shopping

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What services does Supporting People fund?

"Supporting People" fund two types of services,

Accommodation based - the support is linked to specific accommodation, for example, a warden in a sheltered housing scheme
Floating support - visit people in their own home

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Where can I get a service?

We provide services in different locations. For example;

Your own home
Sheltered accommodation
Supported Housing
A refuge

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Who provides the housing related support?

Several organisations provide the support, including:

The council
registered social landlords
private and voluntary organisations

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Who pays for the support?

Supporting People may pay for all or some of your housing-related support. The money is paid directly to the support provider not you. We offer two types of services:

Short-term support is free and given to you for two years or less. An example might be a homeless hostel for somebody to receive support before they move on to their own home.
Long-term support is given to you for more than two years. You may have to pay towards this but it will depend on your income. We can also give you financial help, if you cannot afford to pay.

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How can I get a service?

This will depend on the service you would like to access. Talk to your support worker, housing officer, care manager, social worker or probation officer who will give you more information. You can also contact Supporting People for further information.

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