Consultations

Contents

• Introduction
• Current Consultations
• Past Consultations
• Future Consultations
• Principles of Community Engagement
• Involving the public - Draft Consultation Policy and Protocol
• Citizens' Panel
• Involvement with Budgetary Process
• Consultation Reports

Introduction

Thurrock is committed to providing services that people need and to do this we need to consult and involve local people in the various stages of planning and design of services. This is an opportunity to find out about the consultations taking place in Thurrock.

You can look at what consultations are currently taking place or search through past consultations via the links below.

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Current Consultations

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Past Consultations

Our ten most recently completed consultations are listed below. Links are provided where the consultation outcomes are available. Thurrock Council aims to publish the outcomes of all consultation exercises. Some of the outcomes are in PDF format - see how to access PDFs.

Full List of Past Online Consultations

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Future Consultations

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Principles of Community Engagement

A 'Principles of Community Engagement' document has been developed by the Community Involvement Board on behalf of Shaping Thurrock. It is split in to three sections, with each section representing a stage in the process of engagement. The stages of planning community engagement in the context of this document are as follows:

• Planning
• Engagement
• Evaluation and Feedback

Principles of Community Engagement - full document

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Involving the public - Draft Consultation Policy and Protocol

A new consultation strategy is being developed. This document explains how consultation can be made more effective and gives practical examples on how to effectively inform policy making and service delivery by harnessing the experience and ideas of all Thurrock's communities. The document is currently being drafted.

The new strategy will replace our existing Involvement And Consultation Strategy.

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Citizens' Panel

Thurrock is committed to putting people first and the Citizens' Panel is an opportunity for local residents to have their say about local issues. This is a consultative panel of approximately 1,100 local residents, which were recruited in 2006. In the past, the panel were consulted about a wide range of issues such as their views on council services, quality of life and the council's budget.

As a member of the Citizens' Panel you will be able to participate in a range of consultation activities, which may include telephone surveys, responding to questionnaires, workshops and focus group discussions.

How to Join

The Citizens' Panel is usually refreshed annually. If you would like to join please contact mruk on 0800 1613157.

Find out more about Thurrock Citizens' Panel.

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Involvement with Budgetary Process

Thurrock Council commissioned mruk research to design and implement an innovative approach to consultation on the Council's budget for 2006/2007. In response to this mruk developed an 'action centred participatory research and consultation process' conducted with a group of residents recruited from the Council's Citizens' Panel. The process was designed as an intensive method of raising levels of understanding and awareness of the Council's financial system and, to complement the quantitative survey method also being undertaken.

A group of 20 residents were randomly recruited from the Citizens' Panel and representative of different areas across Thurrock. The process took place through 3 separate half day sessions (numbers attending gradually decreased) structured to take participants through learning; involvement; examination; review and consultation on Council finance and budgeting procedure. The sessions were independently facilitated by mruk but included contributions and question / answer sub-sessions with Council Officials and an elected member.

Full mruk report: Council Finance / Budget Setting Research and Consultation (PDF 300.4kB)

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Consultation Reports

• Best Value Performance Indicator (BVPI) General Survey

Please note: ALL pages linked below are PDF files - see how to access PDF files

• Citizen's Panel: Parks and Fear of Crime Survey - June 2007 (PDF 165.1kB)
• Quality of Life - December 2007 (PDF 155.4kB)
• Quality of Life - November 2006 (PDF 581.9kB)
• Quality of Life - November 2005 (PDF 462.7kB)
• Quality of Life - February 2005 (PDF 412.4kB)
• Quality of Life - January 2004 (PDF 241.7kB)
• Quality of Life - January 2003 (PDF 219.1kB)
• Tracking Satisfaction Quarter 4 - July 2004 (PDF 137.6kB)
• Tracking Satisfaction Quarter 3 - April 2004 (PDF 173.5kB)
• Tracking Satisfaction Quarter 2 - December 2003 (PDF 105.6kB)
• Tracking Satisfaction Quarter 1 - September 2003 (PDF 58.8kB)
• Council Tax - January 2004 (PDF 169.6kB)
• Cultural & Recreational - February 2004 (PDF 74.9kB)

Feedback

• What You Told Us - Helping To Improve Council Services 2006/2007 (PDF 91.6kB)
• What You Told Us - Helping To Improve Council Services 2005/2006 (PDF 202kB)
• What You Told Us - Helping To Improve Council Services 2004/2005 (PDF 372.1kB)
• What You Told Us - Helping To Improve Council Services 2003/2004 (PDF 232.3kB)
• Feedback - October 2004 (PDF 167.5kB)
• Feedback - June 2004 (PDF 290.6kB)
• Feedback - February 2004 (PDF 255.8kB)
• Feedback - November 2003 (PDF 65.5kB)

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