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How to Make a Payment

By Direct Debit

This method of payment applies to Council Tax and Non-Domestic Rates only.

If you wish to pay by Direct Debit, you can download and print a copy of the Council Tax Direct Debit Form from our 'Find a Form' page. The form includes helpful advice and supporting information. Alternatively, please telephone the Council Tax section on (01375) 652875.

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By the Internet

You can pay Council Tax, Business Rates, Housing Rents, Parking Penalty Charge Notices and Sundry Debtors bills online.

If you hold a debit card from any U.K. bank you can pay your bills via the Internet free of charge. There is a 2% administration charge for payments by credit card. See our 'How to make a payment - payments online' page

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By Telephone

You can use a credit or debit cards to make a payment by telephone. Call (01375) 652127 between the hours of 8:00am and 6:00pm Monday to Friday. If you use a debit card, payment is free. An administrative charge of 2% will be made for credit card transactions.

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By Standing Order

For example: Housing Rents, Council Tax, Non Domestic Rates and other council bills. Standing order forms need to be completed and sent to your bank. Please see the bill for details and contact the relevant departments for further information if necessary.

To set up a standing order for payment of rent, please download and complete the form below (see how to access PDF files):
Standing order for payment of rent (PDF 18.3kB)
Completed forms must be sent to your bank, not to the council.

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By Post

You can pay by sending a cheque, money order or postal order (payable to "Thurrock Council") to:

• P.O. Box 1
• Civic Offices
• New Road
• Grays Thurrock
• Essex
• RM17 6LT

Please enclose any payment slips if provided (Rents, Sundry Debtors) and quote your reference number on the back of any cheques. If a payment slip is not provided and a postal order is used, enclose a note of the payment reference number. Do not send cash by post.

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By PayZone and PayPoint

You can pay by cash at PayZone and PayPoint outlets across Thurrock. Simply bring your Council Tax barcode, bar-coded invoice, or rent payment card with you to make a cash payment. Please ensure you keep the receipt for your records.

A full list of these outlets can be found in our leaflet (see how to access PDF files) - Ways to Pay (PDF 1007.7kB)

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At the Post Office

You can pay by cash, cheque or debit card at any Post Office. Simply bring your Council Tax barcode, bar-coded invoice, or rent payment card with you to make a payment. Please ensure you keep the receipt for your records.

A list of Post Offices in Thurrock can be found in our leaflet (see how to access PDF files) - Ways to Pay (PDF 1007.7kB)

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In Person - now discontinued

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