Planning Services

PublicAccess - view planning applications, appeals and decisions online

PublicAccess quick links:

The PublicAccess system will be unavailable between the hours of 7:40pm and 8:10pm each Friday to allow a secure back-up copy of the system to be taken.

What is PublicAccess?

PublicAccess is an online service that enables you to search, view and comment on planning applications. The information available through PublicAccess comes direct from our central database.

What information does PublicAccess contain?

PublicAccess contains planning, building and property information. You may search and view properties and property history details as well as review and comment on current applications.

Information may be retrieved through the PublicAccess 'Application Search', 'Property Search' or by directly selecting properties from a map. Customised searches may be performed using the advanced search function.

When was PublicAccess last updated?

PublicAccess provides up-to-date access to the information that we hold via a live link to our central database. All information entered onto the system is immediately available online.

The 'last updated' information on the PublicAccess Planning home page indicates when our database was last changed. As the system works via a live link, this date provides the precise date and time that PublicAccess was last updated.

Does PublicAccess affect the planning process?

The planning process is not directly affected. PublicAccess enables you to be able to check on applications anywhere in the borough at a time to suit yourself. It means that you do not have to visit the council offices or telephone us to get information about applications unless you prefer to do so.

When can I expect to see supporting documents such as plans and drawings on PublicAccess?

We aim to ensure that all documents and plans submitted by the applicant can be viewed online within two working days of validation.

What document types are shown on PublicAccess?

All documents submitted by an applicant in support of a planning application received and validated since 1 November 2008. Documents include application forms, drawings and other supporting documentation - all information currently held in paper form on public files viewable at the council's Civic Offices.

What application types are NOT shown on PublicAccess, and where can I view them instead?

Tree Preservation Order (TPO) applications are not shown as they are not planning applications.

Do I need any special software to view the supporting documents?

All documents are provided as PDF files which can be viewed using Adobe Acrobat Reader. For more information, please see our page on how to view PDF files. To access the supporting documents, your browser must allow JavaScript and accept cookies from thurrock.gov.uk - for advice on how to enable or allow cookies, please visit: www.google.com/cookies.html.

Can the drawings be measured from my screen?

Please do not try to take measurements from your screen as they may not be accurately reflected.

How big are the files?

Files vary in size. Standard application forms are typically between 100kB and 250kB. Technical plans and photographs can be much larger, between 0.5MB and 1.5MB, and may take a long time to download if you do not have a fast internet connection.

Can I comment on an application via PublicAccess?

Yes. When you view the details of an individual application which is open for comments, you should see a button labelled 'Submit Comments...' just below the page header. Use this button to open a screen in which you can enter your details and your comments online.

How does this affect the way I make an application?

Please see our Make An Application page for advice on the options available. If you submit a handwritten application you can help us to process it quicker by ensuring you complete the forms using black ink and avoiding writing across the lines.

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