The Environment Agency provides a Floodline service where you can listen to recorded flood warning information for your area or speak to an operator, call 8am-8pm Monday to Friday and 10am-4pm at weekends and holidays.
| Floodline: | 0845 988 1188 |
| General Enquiries: | 0845 933 3111 |
| Emergency Hotline: | 0800 80 70 60 |
| Minicom number: | 0845 602 6340 |
Thurrock is situated on the north shore of the River Thames to the east of London. This stretch of the river, and all along the Thames Gateway corridor, is bordered by tidal flood plains.
To protect the borough against seasonal high tides and freak surge tides, a network of flood defences have been built along Thurrock's coast. By their very nature, however, disasters or major emergencies cannot be predicted and even severe storms or flooding may take many by surprise.
The emergency services and local authorities have made special arrangements should a disaster occur and they would implement the necessary action quickly.
Property owners are responsible for protecting their own properties in the event of flooding, if you are a tenant it will be your landlord who has this responsibility. Local authorities do not have a legal obligation to store and provide the public with sandbags but may help if they can.
Thurrock hasn't always enjoyed such robust sea defences. Fifty years ago, on the night of the 31st January - 1st February 1953, the borough faced one of the worst floods in recent times.
