Adult Social Care - Thurrock Accessible Transport

Trans-Vol

Trans-Vol (Voluntary Community Transport Project) provides accessible transport for people with impairments in Thurrock - either in the form of an accessible minibus or a volunteer driver using their own car.

Charges within Thurrock

  • Single journey per person within Thurrock 1 £2.10
  • For escorts 1 £1.70
  • Children 5-15 years 1 £1.05

Charges for visits to Basildon

  • Single journey per person 1 £2.80
  • For escorts 1 £2.30
  • Children 1 £1.40
  • Free travel for all children below 5 years and assistance dogs

For information regarding registration and membership please contact:

Mr David Mehegan
Trans-Vol
Thameside Complex
Orsett Road
Grays
Essex, RM17 5DX

Telephone: 08452 410399

The booking office is open from: 9.30am until 4.30pm Monday to Friday.

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Low floor buses

Thurrock Council are currently renewing and implementing new bus boarders in Thurrock to accommodate low floor buses.

This new initiative is ongoing in the borough and will be budgeted for on a yearly basis.

Thurrock Council hope that the new bus boarders coupled with low floor buses will increase accessibility for passengers that have in the past found it difficult to travel by public transport.

For timetable information, please contact Traveline on 0871 200 22 33 (calls cost 10p per minute plus network charges) or contact the bus operator directly.

You can also check our Public Transport Timetables web page for related information.

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Mobility Centres for Driver Assessment

The Forum of Mobility Centres offer professional, high quality information, advice and assessment to individuals who have a medical condition or are recovering from an accident or injury which may affect their ability to drive, access or enter or leave a motor vehicle.

You can attend whichever centre is the most convenient for you. All Centres offer advice and assessment to people who wish to begin, or return to driving following an illness, injury or accident. They also offer advice with regard to getting in and out of a vehicle and with regard to loading and transporting a wheelchair or a scooter in a motor vehicle.

The following centres can offer more information and advice:

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Access to Work

An Access to Work grant is money for practical support to help you do your job. It's for people with a disability, health or mental health condition. One type of assistance it can cover is help with the additional costs of travel to, or in, work if you are unable to use public transport.

Full information is available via the government's Access to Work web pages.

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Thurrock Disability Network

Thurrock Disability Network (TDN) is run by and for disabled people living in Thurrock. TDN campaigns to redress local and national issues affecting the lives of disabled people.

If you are interested in access issues for disabled people, would like to learn more about the Disability Network or perhaps become an active member, please ring 01375 389866 or email office@thurrockdisabilitynetwork.org.uk.

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Motability Car Scheme for Disabled People

The Motability Scheme is the UK's leading car scheme for disabled people. It provides affordable, convenient, trouble-free motoring to almost 400,000 disabled customers and their families. Powered wheelchairs and scooters can also be financed using the Motability Scheme. The Scheme is available to anyone who is receiving the Higher Rate Mobility Component of the Disability Living Allowance, or the War Pensioners' Mobility Supplement.

Customers can transfer their mobility allowance to Motability to lease or purchase a car, powered wheelchair or scooter.

The Scheme is directed and overseen by Motability, a national charity committed to meeting the mobility needs of disabled people. The Charity also provides financial assistance to customers, who would otherwise be unable to afford the mobility solution they need.

To contact by post please write to:

Motability
Warwick House
Roydon Road
Harlow
Essex
CM19 5PX

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Travelling by Taxi in Thurrock

Thurrock Council licenses Hackney Carriages (taxis) and Private Hire Vehicles. This, among other things, ensures that vehicles are roadworthy and that drivers are vetted.

For comments, complaints or to apply for a taxi or private hire licence please contact Thurrock Council Licensing.

Five Tips for Safe Travelling

  1. Makes sure there is a yellow or green Thurrock Council licence plate on the rear of the vehicle.
  2. Every licensed driver carries an I.D. badge. Ask to see it if you are in any doubt.
  3. Don't be overcharged. Taxis have to keep a table of fares fixed by the Council.
  4. Don't ask the driver to carry more passengers than he/she is allowed. The number permitted is shown on the license plate.
  5. Taxis can be hailed down in the street or found at an official rank.
  6. Private Hire Vehicles don't have roof signs and must be booked in advance.

Taxi Cards

There was a short term scheme for wheelchair users supported by ESF (European Social Fund) funding by the EDPA (Essex Disabled Persons Association) which has now ceased due to lack of funds.

There are no current plans for taxi cards in Thurrock.

Accessible Private Hire Vehicles (ramp accessible)

Private Hire Vehicles don't have roof signs and must be booked in advance. Licensed vehicles carry GREEN plates and door stickers. The fare for a private hire vehicle is not regulated by the Council and should be agreed at the time of booking.

The following licensed Private Hire vehicles are known to be ramp accessible:

Accessible Hackney Carriages (ramp accessible)

Fares for Hackney Carriages are regulated by the Council and are metered. Hackney carriage vehicles carry YELLOW plates and door stickers.

The following licensed Hackney Carriage license holders' vehicles are known to be ramp accessible:

For further information on regulated fares either speak to the operator or Thurrock Council on 01375 652187.

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Traveline service

Traveline is a source of updated information easily accessed by telephone or via the web. From 7.00 to 22.00 seven days a week you can call 0871 200 22 33 (calls cost 10p per minute plus network charges).

You will be given three easy options, this will help to put you through to the appropriate agent who will then be able to find your most direct route.

Information found on Traveline also includes national rail and coach information.

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Page Information

  • Published On: 9 February 2012
  • Published By: Social Care