Facilities for People with Disabilities

Thurrock has a commitment to make all facilities available to disabled users. The Thameside Complex has lifts to all floors, with two disabled toilets on the second floor fitted with RADAR scheme keys, and one unisex disabled toilet which our onsite security staff will give you access to.

The theatre has four wheelchair spaces in row letter 'O', seats '1-4, 21-24' and two wheelchair spaces in row letter 'O', seats '11-14', as indicated on our Seating Plan (PDF 92.6kB) - please see how to access PDF files..

These seats must be booked in advance when choosing which show and time is required. Our seating specialist will be able to assist you further please request to speak with one if you have any queries.

There are three disabled car parking spaces in Titan Road on our forecourt.

There are three disabled parking spaces at the front of the Thameside Complex on Titan Road. There is a ramp to the entrance of the Complex, where the front door is electrically operated. The theatre is on the 3rd floor, accessible by two public lifts. There is another lift at the rear of the building for people with oversize electric wheelchairs (please ask staff for assistance).

There is a toilet for the disabled at the far end of the Gents public toilet on the 2nd floor, and another at the far end of the Ladies toilet. Both cubicles have RADAR keys for use by people with disabilities only.

If you do not have your own RADAR key, you can borrow one from any member of staff. Please note: We also have a Unisex disabled toilet on the 2nd floor for access to this please contact our security staff who will give you access.

There are spaces for up to six wheelchairs in the Thameside Theatre. Wheelchair space must be booked in advance. All the wheelchair spaces are on the highest level of the auditorium (back row). The auditorium terraces are separated by steps approximately 170mm (7 inches) high. Wheelchair access to the stage is via the stage door, dressing room corridor and stage lift.

Wheelchair access to the stage is via the stage door, dressing room corridor, and stage lift.

For those with hearing difficulties. An infrared hearing system is fitted in the Thameside Theatre. This allows people who are hard of hearing to enjoy the full range of sounds in the theatre. This is done by wearing a small receiver which is about the size of a packet of cigarettes. The sound can be heard either through your own hearing aid (using the T setting) or with a pair of walkman style headphones. Loan of the equipment is free and available from any member of the theatre staff.

The Thameside does not currently offer signed or described performances.