Thurrock Council is responsible for enforcing parking, loading and waiting restrictions in the borough. We aim to encourage sensible and safe parking within Thurrock. This in turn will lead to reduced congestion and improved safety for drivers and pedestrians. It will also allow buses and service vehicles to operate more effectively, improve the general environment and enable the council to control and manage parking as part of its integrated transport strategy.
A team of Civil Enforcement Officers (CEO), previously known as Parking Attendants, patrol and enforce the on-street parking regulations and the Pay & Display car parks.
Reproduced from OS digital data with the permission of The Controller of HM Stationery Office. Crown Copyright. Thurrock Council Licence No. 100025457.
| Controlled Parking Areas | Pay & Display car parks |
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If you are in doubt where you can park, and for how long, check the markings on the road and nearby signs. Here is a reminder of some of the most commonly used parking signs in Thurrock.
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| Loading bay | No stopping 7am - 7pm | Waiting is limited to the times and duration shown |
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| No loading or unloading at any time | No waiting at any time | No waiting during times shown on sign |
Contrary to popular belief, drivers are not and never have been permitted to stop for "a few minutes" on yellow lines, other than to set down or pick up passengers or load and unload goods (in the absence of any loading restrictions).
If you park illegally you will be given a Penalty Charge Notice (PCN). The charge imposed by the notice will be either £70 or £50 depending on the contravention. If, however, you pay within 14 days you will get a 50% discount and will only have to pay £35 or £25.
If you believe that the PCN was issued incorrectly you must contact Thurrock Council as soon as possible in writing, or by completing our online parking enforcement challenge form, stating the reasons you think this is the case. Your case will be looked at carefully and a reply given, usually within 14 days. Reasons such as "gone to get change" or "I was only five minutes" will not be acceptable since PCNs are strictly enforced.
The only legal grounds for claiming that the parking ticket was incorrectly issued are if:
If payment is not received within 28 days, the owner of the vehicle will be sent a statutory 'Notice to Owner' which allows them another 28 days to pay the full amount of £70 or £50 depending on the contravention, or alternatively make formal representation to Thurrock Council on the 'Notice to Owner' form.
Should your representation be turned down by the council and you wish to appeal, an independent adjudicator has been appointed to consider your appeal either personally or in writing.
If your representation is successful, the PCN will be cancelled and you will receive formal confirmation of this in writing. Otherwise, if the penalty charge is not paid, the fee will be increased in accordance with the penalty charge regulations by 50% to £105 or £75 depending on the original contravention. If this is not paid it will be registered as a debt and may be enforced by bailiffs.
Thurrock Council will use any data collected through the issuing of Penalty Charge Notices (PCN) for the enforcement of traffic contraventions and other associated purposes. This will include personal data such as name, address, vehicle and other relevant personal details. Any additional information submitted to us will be added to the PCN record.
All data will be stored securely and confidentially within the Parking Services team. Access to the information will be on a strictly need to know basis. Information will be shared with the Council’s contracted partner organisations, where necessary as part of Enforcement, the issuing of PCNs and should any debt recovery become necessary. All data sharing will be conducted securely. Data will be retained for seven years before being securely deleted from our systems.
Further information relating to parking in Thurrock may be found on the following pages (see how to access PDF files):
The council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. The Joint Committee publishes an Annual Statement of Accounts which is subject to external audit. Arrangements can be found at:
