Most local bus services in Thurrock are commercial services, which are the responsibility of private-sector bus operators. The operators (not the Council) control timetables, routes, fares etc.
A minority of services are subsidised by the Council: these services are run by bus operators on behalf of the Council. The Council controls timetables, routes, fares etc. The Council subsidises these services because they are socially necessary, but not commercially viable.
For information about bus routes and times throughout the Borough, please visit the Traveline website: www.traveline.org.uk.
If you have a complaint or comment about a bus service in Thurrock:
The route-specific timetable leaflets show whether the particular service is commercial or subsidised.
Bus users in Thurrock are welcome to join the Bus Users Group, which holds regular meetings with Council officers and operators etc, and aims to improve services in the Borough. For further information contact the Passenger Transport section.
The Council's plans for improving bus services are contained in the Bus Strategy and Bus Information Strategy.
Bus Strategy (PDF 170.5kB) [ see how to access PDF files ]
Bus Information Strategy (PDF 146.9kB) [ see how to access PDF files ]
