Replacement Bins

Charges for replacement wheeled bins

Since 12 October 2011 charges have been applicable for all new or replacement wheeled bins. These charges enable the council to recover costs for wheeled bins.

Discretion will be used in cases where the circumstances of a householder in need of a replacement bin would warrant either a partial or - in certain cases - a total waiver of the costs. See the 'questions and answers' section below for information on concessions.

Where available, CCTV video evidence may be called upon to verify whether a vehicle has destroyed or damaged a wheeled bin.

All Thurrock residents were provided with new wheelie bins free of charge in 2009. Residents are responsible for looking after their bins. A bin is expected to have a working life of at least 15 years before it is worn out and needs replacing.

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Questions and answers

What is the cost of a wheeled bin?

New or replacement bins cost £30 each (including VAT).

A discounted price of £15.00 (including VAT) is available for:

  1. Thurrock residents who are aged 60 or over;
  2. Thurrock residents currently receiving any of the following benefits:
    • Income Support;
    • Working Tax Credits;
    • Housing Benefit;
    • Jobseeker's Allowance;
    • Incapacity Benefit;
    • Severe Disablement Allowance;
    • Attendance Allowance;
    • Disabled Tax Credits;
    • Disability Living Allowance.

Proof of entitlement will be required where concessions are claimed.

What if I do not want to buy a bin?

Then we will not be able to collect the waste from your property. As an alternative, you can dispose of your waste at the Linford Civic Amenity Site & Household Recycling Centre.

Can I buy a bin from somewhere else?

In order to be collected by Thurrock Council, all wheeled bins used must be manufactured in accordance with Standard BSEN 840 and comply with the council's specifications, dimensions, colouring, marking and microchipping.

Fully compliant wheeled bins will be supplied by the council upon request and receipt of payment. Any bins presented by residents, developers or managing agents for collection must meet this specification.

What if someone steals/damages my bin?

We expect residents to take every precaution to ensure that their bin is not damaged or stolen by a third party. Each incident will be reviewed on a case-by case-basis, however.

What if the bin is damaged/crushed during collection?

You will be notified by the collection crew if your bin has been damaged or crushed on the day of collection. Crews have been instructed to report incidences to the Waste & Recycling Team, who will arrange for a free replacement bin to be delivered within 10 working days.

If your bin is not delivered before the next collection day, crews will be instructed to take your waste if presented in black bags, and this will be treated as general waste (not recycled).

Disputed incidences will be investigated with the assistance of the CCTV footage taken from the waste collection vehicles.

Do I need to pay for all of the different types of bin?

Yes, all bins are chargeable.

Why did Thurrock introduce the 1-2-3 Recycling Scheme, and why are they charging for bins now?

In 2009, during the roll-out of the three-bin scheme, every resident was offered bins free of charge to encourage an increase in recycling and composting. There is no obligation to have the blue/brown bins. Waste in sacks will not be collected.

All residents are expected to look after their bins.

A wheeled bin is expected to have a working life of at least 15 years before it is worn out and needs replacing.

Prior to introduction of these charges, the council was spending around £130,000 a year on new or replacement bins.

Can I have extra bins?

All bins are chargeable. Households can have multiple blue/brown bins if they wish to purchase them. Only one general refuse bin will be supplied per property, however, unless authorised by the Waste & Recycling Team.

Doesn't my council tax cover the cost of the bin?

Part of your council tax goes towards the collection and disposal of your waste, not for the container (bin) from which it is collected.

The following is a reproduction of the Environmental Protection Act: Sections 45 & 46:

Section 45 Environmental Protection Act 1990

It shall be the duty of each waste collection authority - (a) to arrange for the collection of household waste in its area except waste - (i) which is situated at a place which in the opinion of the authority is so isolated or inaccessible that the cost of collecting it would be unreasonably high.

Section 46 Environmental Protection Act 1990

Where a waste collection authority has a duty by virtue of Section 45

(a) To arrange for the collection of household waste from any premises, the authority may, by notice served on him, require the occupier to place waste for collection in receptacles of a kind and number specified.

The kind and number of receptacles required under sub section (1) above to be used shall be such only as are reasonable but, subject to that, separate receptacles or compartments of receptacles may be required to be used for waste which is to be recycled and waste which is not.

(4) In making requirements as respects receptacles under sub section (1) above, the authority may, by the notice of that sub section, make provision to -

(i) The size, construction and maintenance of the receptacles;

(ii) The placing of the receptacles for the purpose of facilitating the emptying of them and access to the receptacles for that purpose.

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Requesting a replacement wheeled bin

To request a replacement wheeled bin, please telephone Thurrock Council on 01375 652652.

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Further information

A copy of the council's full Replacement Bins policy may be downloaded below (see how to access PDF files):

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