You need a licence to sell pet animals. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet. A licence is required for any premises where animals are sold, including a private home.
You don’t need a pet shop licence to sell:
- pedigree animals that you’ve bred
- animals that are offspring of your own pet
Apply for a licence
You can apply to keep a pet shop in Thurrock using the application form on the GOV.UK website:
GOV.UK: apply for a pet shop licence
The application fee is £272.
There is an additional charge for our appointed vet's inspection, payable after the inspection has taken place.
Download our pet shop licence conditions:
Check a licence
You can check online whether a pet shop is licensed in Thurrock.
Making a complaint
Contact us if you have reason to complain about a pet shop that we licence. You should tell us:
- your name and phone number
- details of the premises you wish to complain about
- details of your complaint or problem
All complaints are dealt with in the strictest confidence. Your details will not be released but are needed so we can contact you for further information.