Contact us

You can find information about our services on this website.

Many of our services are available online:

We include contact details in our information pages where we offer service support by telephone, email or post

If you have a comment or question after reading this information, or if you would like to request a service, you can use the Contact links on the right-hand side of each service information page.

Visiting us

Our main office is the Civic Offices in Grays.

Plan your journey using Google Maps directions to the Civic Offices.

Our reception and public counters can get very busy - it's much quicker and easier to get information and services online

Thurrock Council Civic Offices
New Road, Grays, RM17 6SL

  • reception: 8am to 5:15pm, Monday to Thursday, and 8am to 4:45pm, Friday
  • public counters: 9am to 4:30pm, Monday to Friday
  • office hours: 8:45am to 5:15pm, Monday to Thursday, and 8:45am to 4:45pm, Friday

Check individual opening times for Thurrock libraries.

We provide an emergency out-of-hours contact service.