Contact us

You can find information about our services on this website.

Many services are available online:

If you still need to contact us after checking our information and services online, you can use the 'Comments and questions' or 'Request a service' links on the right-hand side of each service information page.

You can get help to access the internet and use our online services at local libraries, community hubs and community centres.

We include direct contact details in our information pages where we offer support by telephone, email or post.

Visiting us

Our main offices are the Civic Offices in Grays.

Plan your journey using Google Maps directions to the Civic Offices.

Our reception and public counters can get very busy – it's much quicker and easier to get information and services online

Thurrock Council Civic Offices
New Road, Grays, RM17 6SL

  • reception: 8am to 5:15pm, Monday to Thursday, and 8am to 4:45pm, Friday
  • public counters: 9am to 4:30pm, Monday to Friday
  • office hours: 8:45am to 5:15pm, Monday to Thursday, and 8:45am to 4:45pm, Friday

Check individual opening times for Thurrock libraries.

We provide an emergency out-of-hours contact service.