Coronavirus (COVID-19)

Fraud, scams and staying safe online

Criminals use every opportunity to scam innocent people and their businesses. This includes the coronavirus (COVID-19) outbreak, whilst we are spending more time at home and online.

Avoiding fraud and scams

Fraudsters are experts at impersonating people, organisations and the police. They can contact you by phone, email, text, on social media, or in person. They will try to trick you into parting with your money, personal information, or buying goods or services that don't exist.

Thurrock residents have reported receiving a fake GOV.UK email that claims to be about their council tax account and asks for their bank details – please let us know if you receive an email like this and do not share your bank or account details.

The Action Fraud website, run by the UK's National Fraud and Cyber Crime Centre, has a news page that reports scams related to the coronavirus (COVID-19) outbreak. Go to Action Fraud: COVID-19 related scams – news and resources.

The websites below offer advice on how to protect yourself against fraud and scams:

Online safety

Whilst there are huge benefits to being online during the coronavirus (COVID-19) outbreak, many parents may feel concerned about the activities and content their children are accessing. The websites below offer a guidance for parents and advice to keep all internet users safe online.