Coronavirus (COVID-19)

Thurrock Council services

During the coronavirus (COVID-19) pandemic our priority is the health, safety and well-being of our residents, businesses and staff.

We are following government guidance whilst working to continue providing public services. Some services will be affected, however, especially in places where residents usually gather together.

Details of service changes are given below – last updated at 8am, Friday 10 September 2021.

Service or location Status
Civic Offices and council meetings

The Civic Offices in New Road, Grays is closed for face-to-face services and drop-in attendance at public meetings.

During this time we ask all residents, wherever possible, to get services and information online. It is vital we keep phone lines free for our most vulnerable residents who normally receive face-to-face support – go to support for vulnerable residents.

Business grants and business rates support Go to our coronavirus (COVID-19) business grants section. Advice is also available in our business rates section.
Household Waste and Recycling Centre Linford Household Waste and Recycling Centre ('the tip') is open daily with safety restrictions in place.
Libraries Go to our libraries coronavirus (COVID-19) safety page for advice on library services.
Thameside Theatre Go to our page about the theatre for advice on shows and tickets.
Register Office Go to our birth registration, marriage and civil partnership, death registration and citizenship pages for latest details of individual Thurrock Register Office services.
Thurrock Museum Thurrock Museum reopens from Tuesday 14 September 2021. A one-way system will be in place for your safety, and we encourage all visitors to wear a face covering, if possible.
Grangewaters Outdoor Education Centre Grangewaters is open for activities. Read about coronavirus (COVID-19) safety at Grangewaters.
Schools

Check the website of your child's primary school, secondary school or special school for up-to-date information and advice. For general guidance, go to GOV.UK: what parents and carers need to know about early years providers, schools and colleges.

Thurrock COVID-19 Child Well-being Support Line Our Educational Psychology and School Well-being Services helpline offers support to children, young people, their families and school staff. Phone 01375 652 537 or 01375 652 558 to leave a message so we can call you back, or email sws@thurrock.gov.uk
Special educational needs We have updated our advice on education, health and care (EHC) needs assessments during the coronavirus (COVID-19) outbreak.
Children's centres You can book appointments for activities at some children's centres. All centres are closed for drop-in sessions.
Housing surgeries and residents meetings For the safety of residents and staff, our housing surgeries and residents meetings are cancelled until further notice.
Private housing The government has published guidance for landlords and tenants in private housing – go to GOV.UK: COVID-19 and renting.
Day centres for adults Our 3 Day Centres are closed until further notice. We are following government guidance on home visits to the most vulnerable adults.
Community support Thurrock Coronavirus Community Action is coordinating volunteers and direct help for residents who are at risk or need support.
Community-led support drop-in sessions 'Talking Shop' adult social care and support sessions are available online. Face-to-face drop-in sessions have been cancelled until further notice.
Health visitors and school nurses Telephone support and home visits are available with safety precautions. Secondary school drop-in sessions are taking place online – go to NELFT NHS: school health drop-in. For more information, go to NELFT NHS: Brighter Futures Healthy Families or phone 0300 300 1999.
Immunisations and vaccinations Parents should not delay their children's vaccinations. If you are having trouble getting an appointment, phone the Essex NHS EPUT Immunisation Service on 01702 482 830 between 8am and 6pm.
Sexual health services Face-to-face appointments are limited, but phone and online consultations are available. Phone 0300 303 9970 for an appointment. If you would like a sexually transmitted infection (STI) test but do not have symptoms, go to Thurrock Sexual Health Service: test at home.
Parking

Grays Beach car park on Thames Road, and Gordon Road (Grover Walk) car park in Corringham, are in use as coronavirus test sites and have fewer available spaces.

From 1 August 2021, NHS staff need a NHS parking permit.

Our coronavirus (COVID-19) risk assessment of Civic Offices in Grays is provided below.