How we buy

Registering online to trade

You must register on our supplier website to trade with us. Registering will allow your business to:

  • deal with us electronically
  • raise invoices directly from purchases orders online
  • track payments and order progress
  • view your account history
  • receive improved terms of business with the option to be paid within 10 working days
  • export details of your transactions for use in your own systems
  • run a paperless service, reducing costs and avoiding payment delays

The system is called Oracle iSupplier. You can use it on any computer, smart phone or tablet device with access to the web. It is easy to use, and it takes only a few minutes to register.

Getting started

To register:

  • download our terms and conditions of use, sign them and return them by email
  • we will then email you to tell you what to do next
  • registration starts and is very straightforward

The terms and conditions are legal requirement. They don't commit you to any cost or hidden charges. A 'tick box' agreement is not currently offered by Oracle iSupplier.

How to use the system

We've produced a set of guides to help you use Oracle iSupplier.

Email us if you get stuck. Include your phone number if you would like us to call you back.

Oracle iSupplier enquiries

: i-supplier@thurrock.gov.uk

On 1 April 2019, iSupplier was upgraded to an Oracle Cloud system. Your use of Oracle iSupplier to trade with us is not affected by your use of the same system with other customers.

All suppliers are expected to use iSupplier when trading with Thurrock Council – any paper or PDF invoices received will be returned by email notification.