Ferry services can sometimes be affected by the weather, tides, busy shipping and other factors. To check latest notices published by the ferry operator before you travel, go to the Jetstream Tours website, or phone Jetstream Tours on 01634 525 202.
We cannot provide live travel updates or receive formal complaints about the ferry service.
Check whether the ferry is running
You can contact Jetstream Tours for the latest ferry travel information.
: 01634 525 202
Complaints about the ferry service
The ferry service is operated by Jetstream Tours. It is subsidised by Kent County Council and Thurrock Council.
The contract for subsidies is managed by Kent County Council. If you have any concerns about the service, or about the Town Pier at Gravesend, go to Kent County Council complaints and feedback.