We will provide help if you're legally homeless. This will depend on:
- your eligibility
- your level of need
- whether your homelessness is your fault
If your homelessness can't be prevented, we will carry out an assessment and investigate your circumstances to see whether you and your household:
- are eligible for assistance
- are homeless or threatened with homelessness within 28 days
- are homeless or threatened with homelessness through no fault of your own
- have a priority need
- have a local connection
Anyone placed in temporary accommodation will need to pay a weekly charge.
: 01375 652 820
We will see whether the sanctuary scheme is an option for you. Go to our domestic abuse page.
If you are concerned about someone sleeping rough in the borough you can contact StreetLink, either online or through their 24-hour national helpline.
: 0300 500 0914
StreetLink connects rough sleepers with local support. Together with other councils, we also work with St Mungo's Broadway – a homelessness organisation that helps people who are sleeping rough across the region.
Our homelessness strategy page has more information on our work to prevent homelessness.