Freedom of information response

About your organisation

Publication date: 
Monday 5 October 2020
Request: 

About your organisation

  • For how long has your organisation used Gov Notify service?
  • How many employees your organisation has?
  • How many employees use Gov Notify service?
  • How many emails your organisation sends monthly?
  • How many SMS messages your organisation sends monthly?
  • How many letters your organisation sends monthly?
  • How many services/ departments your organisation has (e.g. Finance, Housing, IT…)?

About messaging

Which services/ departments are using Gov Notify service?

  • How many emails this service/ department sends monthly?
    • How many of these emails is sent using Gov Notify?
  • How many SMS messages this service/ department sends monthly?
    • How many of these SMS messages is sent using Gov Notify?
  • How many letters this service/ department sends monthly?
    • How many of these letters is sent using Gov Notify?

About other service providers

  • Do you use any other 3rd party service for your email messaging?
    • Which?
  • Do you use any other 3rd party service for your SMS messaging?
    • Which?
  • Do you use any other 3rd party service for your printed communications?
    • Which?

Please provide your reply in Microsoft Excel spreadsheet (for your convenience, I have attached a Microsoft Excel spreadsheet to enter your replies).

Response: 

About your organisation

  • Since 2018 April
  • 2500
  • IT department sends communicational messages when Major Incident happens (7 employees have access )
  • VIA Gov.uk – we have not used the email option as of yet
  • We only use it in case of MI , not monthly
  • N/a
  • n/a

About messaging

N/A

  • How many SMS messages this service/ department sends monthly?
    • 2018-2019 21 text messages sent , 2019/2020 we have sent 3.637 messages , 2020/2021 12.081 text messages sent
  • N/a

About other service providers

  • N/a

You are free to use any information supplied to you for your own use, including non-commercial research purposes. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email information.matters@thurrock.gov.uk if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

Request reference:
FOI 10261