Freedom of information response

Eligibility criteria for children’s social care

Publication date: 
Thursday 25 January 2024
Request: 

1. Do you have your eligibility criteria for children’s social care clearly and publicly available:
a. Online? If so, please send the direct link to the relevant document (rather than your general local offer, I would like the link to the specific information)
b. On request? If so, please send me as an attachment.

2. Do you have information about what the assessment process involves publicly available?  If so, please send this and information about how it can be accessed by the public to me also. 

3. If the assessment and eligibility criteria are not usually publicly available, please can you send me copies of both via PDF attachment, including any other relevant details relating to how you make decisions for families requesting support from children’s social care.  For example, if eligibility and assessment information is contained within a wider policy, please share the wider policy.

4. Please can you tell me how parents are able to request support or assistance from children’s social care, and whether a self-referral is possible?  Can you please also include details of the information that is sent or given to parents in your area when they request a social care assessment, either by phone or in writing.

Response: 

1. Do you have your eligibility criteria for children’s social care clearly and publicly available:

a) Online? If so, please send the direct link to the relevant document (rather than your general local offer, I would like the link to the specific information)

Thurrock Local Safeguarding Children Partnership - Professionals

On request? If so, please send me as an attachment.

2. Do you have information about what the assessment process involves publicly available? If so, please send this and information about how it can be accessed by the public to me also.

The assessment process is outlined within the Social Work Practice Standards document, available on Trix: See attached.

3. If the assessment and eligibility criteria are not usually publicly available, please can you send me copies of both via PDF attachment, including any other relevant details relating to how you make decisions for families requesting support from children’s social care. For example, if eligibility and assessment information is contained within a wider policy, please share the wider policy.

This information is provided in 1 and 2.

Please can you tell me how parents are able to request support or assistance from children’s social care, and whether a self-referral is possible?  Can you please also include details of the information that is sent or given to parents in your area when they request a social care assessment, either by phone or in writing.

Yes, families can request support and assistance from Thurrock CSC and can make contact with the MASH to discuss their concerns and the support they require. We do not have a specific leaflet in relation to a social care assessment. However they would be provided with information on the phone regarding the different services available, including the Early Help Offer in Thurrock. If threshold was met for a Child and Family Assessment, there would be a conversation with the family about what this means, including a Child and Family Assessment being completed. Parent’s consent is required for this assessment.

Request reference:
FOI 13339