Freedom of information response

Emergency Planning

Publication date: 
Thursday 29 August 2019

I would like to make a request for a copy of your generic emergency plan that covers your response in the event of unplanned hazards such as flooding or a pandemic


Unfortunately we are unable to provide all the information you have requested. We do hold the information but a qualified exemption applies and in the public interest it has been decided not to provide all the information you have requested.

Section 38 of the Freedom of Information Act is the exemption of Health & Safety, a request can be denied using this exemption if the authority feels that by releasing the information there may be a risk of endangering an individual, this includes the physical or mental health, or safety of an individual(s).

We feel that by releasing a copy of our Major Incident Plan and associated documentation, we could compromise the safety of our residents and staff. The document contains locations of emergency rest centres and staff details. The document is also constantly being updated and improved.

However, in the interest of transparency I can confirm the following details:

In the event of an incident or major emergency being declared, the role of the Local Authority is to support the emergency services where required to do so and as far as is reasonably practical. Communication is made from and to the relevant organisations requesting specific assistance.

Local authorities have a responsibility to their community, whether permanent, transient or visiting the district in the event they are involved in some way in an emergency and can provide those who require it help in the form of an emergency shelter with transport and welfare needs as appropriate. Emergency shelter is given to those who require an immediate place of safety.  

Thurrock Council has a number of locations spread out around the area with specific procedures in place in the event one is required.

Staff are trained on a regular basis giving them a wide range of skills that can be adapted to a wide range of incidents. Regular meetings, training and exercising is held with all three emergency services and other partners and organisations so that in the event we need to respond, we can do so with a good understanding of how we can best assist each other with the best interest and safety for those involved.

We have a duty, set out in the Civil Contingencies Act 2004 to share information with our fellow organisations and to be prepared in the event of an emergency.

Thurrock Council is very aware of the risks faced and we therefore regularly update our training and information in line with government guidance.

You are free to use any information supplied to you for your own use, including non-commercial research purposes.  However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

If you are dissatisfied with the way in which the council have managed your FOI request you can pursue an Internal Review by contacting us using the above email address.  Your request will be considered by the Strategic Lead for Information Management who will update you with the outcome of the review. 

If you remain unhappy following the outcome of your Internal Review you may wish to refer your case to the Information Commissioner’s Office (ICO), details of this organisation can be found at . Please be advised that the ICO will not consider your case until they have confirmation that you have already been through the Internal Review stage with the council.

Request reference:
FOI 9306