Freedom of information response

Organisation’s contracts around ICT contract

Publication date: 
Thursday 21 March 2024
Request: 

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

• Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
• Virtualisation Maintenance/Support/ Licensing (Vmware, Solaris, Unix, Linux, Windows Server)
• Storage Area Network Maintenance/Support (EMC, NetApp etc)
For each of the types of contract described above, please can you provide me with the following data. If there is more than one contract please split the information for each separate supplier this includes annual spend

1. Contract Title: Please provide me with the contract title.
2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network)
3. Existing/Current Supplier: Please provide me with the supplier name for each contract.
4. Brand: Please state the brand of hardware or software 
5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.
6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?
7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)
8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.
9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)
10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.
11. Number of Physical Server: Please can you provide me with the number of physical servers.
12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers
13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.
14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

Response: 

1. Contract Title: Please provide me with the contract title. – VMware support

2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network) – Virtualisation

3. Existing/Current Supplier:  Please provide me with the supplier name for each contract. - Bytes

4. Brand:  Please state the brand of hardware or software – Vpshere Enterprise Plus

5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation. – See above response to PDQ contract

6. Annual Average Spend: Please provide me with the most recent annual spend for this contract? - £41,404

7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.) – Three years

8. Contract Expiry Date: Please can you provide me with the date of when the contract expires. – 27/10/24

9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.) – 3 months prior to contract end

10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased. – No bulk purchases made for a number of years

11. Number of Physical Server: Please can you provide me with the number of physical servers. – 20

12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers – 260

13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence. - Software licence renewal plus 24/7 software support

14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.) – Service Delivery Manager – Infrastructure: Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies. Personal Information (Section 40,2)

1. Contract Title: Please provide me with the contract title. – Netapp support contract

2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network) – SAN

3. Existing/Current Supplier:  Please provide me with the supplier name for each contract. – Maple Networks

4. Brand:  Please state the brand of hardware or software Netapp

5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation. – See above response to PDQ contract

6. Annual Average Spend: Please provide me with the most recent annual spend for this contract? - £36,000

7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.) – 5 years

8. Contract Expiry Date: Please can you provide me with the date of when the contract expires. – 31/3/25

9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.) – 3 months prior to contract end

10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased. – See above response

11. Number of Physical Server: Please can you provide me with the number of physical servers. – See above response

12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers – See above response

13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence. - Is time and materials support for netapp hardware replacement and software support. In additional twice yearly out of hours netapp ontap upgrades performed by the Maple

14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.) – Service Delivery Manager – Infrastructure: Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies. Personal Information (Section 40,2)

1. Contract Title: Please provide me with the contract title. – Nutanix hyperconverged

2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network) – Virtualisation

3. Existing/Current Supplier:  Please provide me with the supplier name for each contract. - Bytes

4. Brand:  Please state the brand of hardware or software – Vpshere Enterprise Plus

5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation. – See above response to PDQ contract

6. Annual Average Spend: Please provide me with the most recent annual spend for this contract? - £33,621

7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.) – 1 year

8. Contract Expiry Date: Please can you provide me with the date of when the contract expires. – 14/6/24

9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.) – 3 months prior to contract end

10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased. – See above response

11. Number of Physical Server: Please can you provide me with the number of physical servers. – See above response

12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers – See above response

13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence. – Nutanix Hyperconverged hardware

14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.) – Service Delivery Manager – Infrastructure: Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies. Personal Information (Section 40,2)

Personal data of any other person (third party data) is exempt under section 40(2) if disclosure would breach of the data protection principles.  This aspect of Section 40 is an Absolute Exemption and is therefore not subject to the Public Interest Test.

This means we have balanced the legitimate interests of the public in having access to the information (under FOI a disclosure is a publication to the world at large) against the interests of the individual under the first principle of the Data Protection Act.

The information requested is personal data specific to the occupiers.  It is therefore subject to the provisions of the Data Protection Act.  Information can be withheld if its disclosure would be likely to breach one or more of the Principles of the Data Protection Act.  There is no prior expectation that their addresses would be published into the wider public domain under FOI.  A disclosure made under FOI constitutes a publication to the world at large.

Request reference:
FOI 13546