Today's meeting (Tuesday 6 February) Housing Overview and Scrutiny Committee will be rescheduled after the chair requested further work is undertaken to better inform the committee reports.
The meeting was set up specifically to look in detail at the customer experience of survivors of domestic abuse and people with mental health conditions approaching the homelessness team.
Upon receiving the report last week, the Chair of the committee took the decision to postpone and reschedule the committee meeting.
Chair of the Committee, Cllr Luke Spillman commented: "I have taken the decision to reschedule the committee as I am of the opinion that more work should take place to better inform the report – I'm particularly keen to hear real-life experiences included from residents.
"Thurrock Council's Overview and Scrutiny Committee has the ambition of establishing a gold standard in supporting vulnerable residents who seek assistance with housing. The extraordinary meeting was arranged to support the council do this better.
"Another committee will be arranged very shortly to allow us to meet these aims."
Leader of the Council and Portfolio Holder for Housing, Cllr Rob Gledhill said: "As part of the housing department review the work, processes and outcomes of the Homelessness team is being looked at along with every other team.
"It is important that the department continues to build on its successes to become a service fit for the 21st century and beyond.
"I fully support and endorse the work of the Housing Overview and Scrutiny Committee and would urge anyone who has had recent experience with the team to contact the committee chair with their thoughts and stories.
"I am committed to improving the housing service and value the feedback from residents to help me in this task."
If you would like to share your experiences accessing help with housing from Thurrock Council, contact HousingReview@thurrock.gov.uk