Council performance improves

18 December 2017

The council’s performance from July to September was described as "promising" this week, after a report was heard at a meeting of Thurrock Council’s Cabinet (Wednesday 13 December).

Portfolio Holder responsible for performance, Cllr Deb Huelin said: "With 68% of indicators hitting their target, it illustrates how the council is meeting many of its duties without hiding areas where there is room to improve.

"This is a promising mid-year report, giving us sufficient time to support areas requiring further attention.

"The council introduced this new way of measuring performance last year, which threw out the 'amber' rating which I believe in previous years could have been used to hide poorly performing areas.

"The pass and fail system is a true reflection of where we are at, and gives a clear view of where we may need to provide additional support."

Across the council’s services, 12 areas are not meeting their targets and have been identified as ‘in focus’ meaning further action will be begin to support improved performance moving forward.

Those areas include: increasing the number of council apprenticeships; improving the response time for complaints; increasing household recycling and improve the number of bin collections on the correct day from 97.6% to 98.5%.

Cllr Huelin added: "There are lots of areas to celebrate as achieving well.

"I want to particularly highlight the excellent transforming homes project, the continuing good standard of schools in the borough, the average time it takes for a child to be adopted is reducing as well as the tremendous work the Youth Offending team are doing to stop young people from reoffending."