Council performance remains strong throughout pandemic

17 September 2020

A quarterly report has highlighted the outstanding work of council workers during the coronavirus pandemic as it reveals that two-thirds of services achieved their performance targets during the height of 'lockdown' in April to June this year.

Cllr Deborah Huelin, Cabinet member for central services, said: "This report presents an impressive picture of how our staff have gone above and beyond during a time of great uncertainty and continued to deliver excellent services for our residents.

"We are able to see how some of our most crucial services have continued to be safely delivered during this time, whilst acknowledging how a number of these, such as bin collections, have faced complex challenges throughout the pandemic.

"This year has also seen the council take on additional work to support our residents and the wider Thurrock community. This includes forming Thurrock Coronavirus Community Action working alongside Thurrock CVS to support vulnerable residents, as well as helping businesses to re-open, temporary measures to make high streets and shopping areas safer and working with schools whilst supporting our workforce to carry out their roles safely and in line with the latest government guidance.

"Our staff have been both understanding and supportive when taking on key roles such as the distribution of food, medicine and support to some of our most vulnerable residents in the borough.

"On behalf of Cabinet, I would like to say the biggest 'thank you' to all our staff and volunteers for helping to provide the best services possible in the face of such difficult circumstances."

To read the full report, go to Cabinet agenda, Wednesday 16 September.