New online parking permits to offer more flexibility for residents

11 February 2022

This week, Thurrock Council announced changes to significantly improve how it processes and issues parking permits, including permits for business, residents and visitors.

Under the new system, due to go live at the end of March, applicants will instantly be registered on the system and given an electronic permit at the same time they are applying – making the wait for a physical paper permit a thing of the past.

Cllr Ben Maney, Cabinet Member for Highways, said: "We have listened to our residents and have invested in technology to provide a more secure and environmentally-friendly approach to issuing permits, one that offers our residents more flexibility.

"Applicants won’t have to wait for their permit to arrive by post, worry about losing it or displaying it correctly. The new electronic permits are instant, save paper as well as print and delivery costs. The system links with the devices used by our Traffic Enforcement Officers, meaning they have the most up-to-date information they need to carry out their jobs effectively.

"Importantly, I'm pleased we have been able to do this without having to complicate the application process. In fact, it should be even easier now for our residents to apply and manage their permits. Simply enter your details online and the system will do the rest."

Between January 2021 and January 2022, Thurrock Council issued almost 13,000 parking permits across 22 parking areas. The cost for permits will remain the same, subject to a standard annual yearly increase as has always been the case.

Visitor permits will continue to be managed in 5-hour slots, with residents entitled to 20 free slots allocated per year. The flexibility offered by the new system will mean those applying will be able to 'pay as they go' and buy single visits, as opposed to the current 20 visit paper voucher approach.

Further information, go to