Paying your council tax

Getting your bill online

You can get your council tax bill online or in the post.

Many people prefer online billing – called eBilling – because:

  • it's more convenient, ready to view online at any time
  • you need never worry about losing it or putting it in a safe place
  • it's easier to share with organisations that ask for a proof of address
  • you can print copies if you choose to, at own home or in a Thurrock library

How to get eBilling

To switch to eBilling you need to have:

If you have not yet registered for council tax services online, login to My Account and select the council tax 'Register now' option – you can sign-up for eBilling when you register.

If you have already registered for council tax services online but not yet signed-up for eBilling, login to My Account and go to council tax 'View account' – you can sign-up for eBilling there.

You can:

  • switch to eBilling at any time
  • switch back to paper billing at any time without penalty

The amount of council tax you owe is not affected by your choice of billing.

Your online bill

When you switch to eBilling:

  • the first bill you get will be your most recent bill
  • we will email you to tell you when a new bill is ready
  • you can get your new bill at any time by logging in to My Account
  • we will not email the bill itself to you – your details stay secure within My Account
  • your bill won't have a barcode – you can't pay at a PayPoint, post office or your bank
  • the quickest and easiest ways to pay are by direct debit or online payment

It is very important that you update your details on My Account if you change email address – this is your responsibility.