Ordering and renewing library items

Libraries closed on Friday 28 September

All Thurrock libraries will be closed on Friday 28 September so staff can receive training. You will still be able to order or renew books and other items online. We apologise for any inconvenience.

Library charges

In Thurrock:

  • it is free to join the library
  • it is free to borrow books
  • it is free to request items from our catalogue using online self-service
Item Charge For
Self-service requests from the library catalogue free per item
Requests from the library catalogue, ordered by a member of staff free per item
Requests from the British Library and other external catalogues £3.50 per item
DVD £2.10 1 week
CD £1.15 1 week
Spoken word on CD – adults £2.60 3 weeks
Spoken word on CD – children free 3 weeks
Language course – single item £1.60 3 weeks
Language course – multiple set £3.60 12 weeks
Internet and word processing free per session
Printing 30p per page/side
Photocopies – black and white A4 20p single copy
Photocopies – black and white A3 30p single copy
Photocopies – colour A4 £1 single copy
Photocopies – colour A3 £1.50 single copy
Fax – outgoing UK £1 first page
Fax – outgoing UK 50p each additional page
Fax – Europe £2.50 first page
Fax – Europe £1 each additional page
Fax – elsewhere £3 first page
Fax – elsewhere £1.50 each additional page
Fax – free numbers, admin charge 50p each
Fax – incoming £1 each
Lost membership cards – adults £2.60 first replacement
Lost membership cards – adults £3.10 second and next replacements
Lost membership cards – children free first replacement
Lost membership cards – children £2.60 second and next replacements

Items borrowed from other authorities, including all CD-ROMs, will be charged at their rate.

You will not be allowed to use your library card if you owe £3 or more.