Sign up for My Account


Save time, do it online.

Make life simple by signing up to My Account, the quickest way to do business with us.

Sign up for My Account

It's easy to register – all you need is an email account. Once you've signed up you can login to My Account to use a range of services.

Council tax

You can:

  • set up or amend a direct debit
  • switch to electronic billing
  • check your bill
  • apply for discounts and refunds
  • see when payments are due
  • make a payment
  • tell us when you move home

Bulky waste

You can:

  • book a household bulky waste collection
  • pay for your bulky waste collection


You can:

  • apply for housing benefit
  • apply for council tax support
  • check how much you'll be paid
  • find out when you'll be paid
  • check your personal details
  • tell us when things change

Environmental reporting

You can:

  • report problems like fly tipping, litter and missed bin collections
  • get updates on progress with your report

My Account is easy to use on your smartphone or tablet, or on a computer at home or in a library.

If you've already signed-up, you can login to My Account at any time of day.

My Account services login