Smells and odours

Smell and odour complaints

You can report a smell or odour problem to us online.

Simply login to My Account for environmental reporting, select 'Add a report' and choose 'Smell or odour' from the category list. You can create an account if you don't already have one.

My account - environmental reporting

We can help if there’s a smell or odour caused by things such as:

  • a build-up of dog mess at a property
  • a build-up of rubbish (rotting food items)
  • properties that are filthy or infested with vermin
  • certain industrial, commercial, trade or business premises