The government is providing a £150 one-off 'Energy Bills Rebate' for eligible households in council tax bands A to D that were registered for council tax at 1 April 2022, except where the property is empty or a second home.
The £150 energy bills rebate is not deducted from your bill – you must still pay your whole bill.
The rebate will be paid into your bank account.
If you pay your council tax by direct debit
Where possible, if you pay your council tax by direct debit, we'll pay the rebate automatically into the bank account from which we take council tax payments.
Before we can make the payment, we need to have received from you the first instalment of your 2022/23 council tax bill.
From the first week of May 2022, we've already paid the rebate to thousands of Thurrock households – when paid, the £150 should show in bank accounts within 3 working days.
If we find there's a problem trying to pay you this way, we'll contact you directly to agree a different way we can make the payment.
If you don't pay your council tax by direct debit
If you don't pay your council tax by direct debit, we'll send you a letter or email from the second week of May 2022. In it, we'll let you know what needs to happen for us to pay the £150 energy bill rebate into your bank account.
There's no need to contact us about the energy bill rebate at this stage.
If you are eligible, you won't miss out.
Payment will be made either automatically into the account used for direct debit payments, or into the account given to us by those who do not pay direct debit. If there are any problems, we will contact you to make other arrangements for paying you the rebate.
You can check your property's council tax band at GOV.UK: Check your council tax band.
If you're not eligible for the £150 energy bill rebate
We are currently working on separate plans for helping those who are most in need but not eligible for the £150 energy bill rebate. We will publish details of this as soon as the plans are agreed.