The government has said all non-essential businesses must close during the coronavirus (COVID-19) outbreak. You should report any non-essential business that has remained open.
Trading standards consumer advice
The Citizens Advice consumer helpline provides consumer advice. They will advise you on your legal rights and how best to resolve your complaint.
If, from the information provided, it appears a trader could have contravened the criminal law, your complaint will also be passed to our Trading Standards team who may investigate further.
: 0808 223 1133
Monday to Friday 9am to 5pm
To report a trader, go to Citizens Advice consumer query.