Trading standards consumer advice

Consumer advice and report a trader

The Citizens Advice consumer helpline provides consumer advice. They will advise you on your legal rights and how best to resolve your complaint.

If, from the information provided, it appears a trader could have contravened the criminal law, your complaint will also be passed to our Trading Standards team who may investigate further.

Citizens Advice consumer service

: 03454 04 05 06

Monday to Friday 9am to 5pm

Citizens Advice consumer service

To report a trader, go to Citizens Advice consumer query.