Transforming homes

Our contractors

Two contractors are transforming tenants' homes in Thurrock. They are United Living and Wates.

They are currently working in the following areas:

United Living Wates
  • Afton Drive
  • Aldrin Close
  • Armstrong Close
  • Baker Street
  • Bellmaine Avenue
  • Berkley Hill
  • Boyce Road
  • Bradshawe Road
  • By-Pass Road
  • Celandine Close
  • Chafford Way
  • Church Road
  • Clarence Road
  • Collins Close
  • Crofton Avenue
  • Cruick Avenue
  • Daiglen Drive
  • Dale Close
  • Derry Avenue
  • Dessons Court
  • Eskley Gardens
  • Farnaby Way
  • Fern Court
  • Fleethall Grove
  • Fobbing Road
  • Freeman Court
  • Gardner Avenue
  • Gideons Way
  • Giffords Cross Avenue
  • Giffords Cross Road
  • Goldsmiths Avenue
  • Gordon Road
  • Gourney Grove
  • Grantham Way
  • Hawthorne Road
  • Helford Court
  • Herd Lane
  • Hogarth Road
  • Holst Close
  • Isabel Evans Court
  • Jenningham Drive
  • Kynoch Court
  • Laburnum Drive
  • Larkspur Close
  • Lime Close
  • Limeslade Close
  • Locke Close
  • Lyndhurst Road
  • Malting Lane
  • Maples
  • Mayflower Close
  • Monks Haven
  • Montfort Avenue
  • Myrtle Grove
  • Norton Close
  • Nottage Close
  • O'Donaghue House
  • Orchard Close
  • Palins House
  • Palins Way
  • Park Road
  • Pendine Close
  • Phillips House
  • Pound Lane
  • Prince Phillip Avenue
  • Princes Avenue
  • Rachael Clarke Close
  • Ridgewell Avenue
  • Rosemary Close
  • Southend Road
  • Springhouse Road
  • Stanley Road
  • Stifford Clays Road
  • Thames Close
  • Thames Haven Road
  • The Bungalows
  • The Geerings
  • Thors Oak
  • Victoria Road
  • Vincent Avenue
  • Viola Close
  • Wills Hill
  • Adelaide Road
  • Airey Neave Court
  • Albemarle Close
  • Alexandra Road
  • Arthur Street
  • Auckland Close
  • Balfour Road
  • Benson Road
  • Bevan House
  • Blackshots Lane
  • Blackthorn Road
  • Boscombe Avenue
  • Brisbane House
  • Calcutta Road
  • Church Street
  • Crammavill Street
  • Crawford Avenue
  • Crescent Avenue
  • Cromwell Road
  • Crown Court
  • Darwin Road
  • Delafield Road
  • Dell Road
  • Dexter Close
  • Dock Road
  • Doug Siddons Court
  • Dunedin House
  • Dunlop Road
  • Durninge Walk
  • Elm Road
  • Elmway
  • Fairfax Road
  • Fairway
  • Farrow Gardens
  • Fieldway
  • Frederick Andrews Court
  • Gaitskell House
  • Gipsy Lane
  • Goddard Road
  • Grangewood Avenue
  • Grantham Way
  • Grove Road
  • Hampden Road
  • Harty Close
  • Hathaway Road
  • Haven Place
  • Heathview Gardens
  • Heathview Road
  • Highfield Gardens
  • Hobart Road
  • Hollis Place
  • Ireton Place
  • John Clay Gardens
  • Keir Hardie House
  • Kent Road
  • Kerry Road
  • Kingsman Drive
  • Laird Avenue
  • Lawns Crescent
  • Leasway
  • Lenmore Avenue
  • Lenthall Avenue
  • Lisle Place
  • Lodge Lane
  • Long Lane
  • Lucas Road
  • Ludlow Place
  • Malvern Road
  • Manor Road
  • Maple Road
  • Meadow Road
  • Milford Road
  • Milton Road
  • Montreal Road
  • Moore Avenue
  • Morrison House
  • Newton Road
  • Oak Road
  • Oakway
  • Perth House
  • Piggs Corner
  • Pym Road
  • Rectory Road
  • Richmond Road
  • Robertson Court
  • Rosedale Road
  • Russell Road
  • Salisbury Road
  • Silverwood Close
  • Springfield Road
  • St Cedds Court
  • Stuart Road
  • Sydney Road
  • Tasmania House
  • Tennyson Walk
  • The Firs
  • Thorley Road
  • Thurloe Walk
  • Wallace Road
  • Ward Avenue
  • Wellington Court
  • Wellington Road
  • Whitmore Avenue
  • William Street
  • Windsor Avenue
  • Wood Street

Each contractor provides a residents' information pack.

Transforming Homes resident information packs

Know your contractor

All council representatives carry a photo ID card that will be shown before asking to enter your home.

If you suspect a bogus caller report it straight away to your resident liaison officer or Thurrock Council immediately.

You can contact your resident liaison officer before work starts and ask for password access by the operatives. This system allows you to have a unique password that is known only to you and the operatives.

Remember in the interests of your safety only allow entry to staff carrying a ID contractor badge or a Thurrock Council ID badge.

United Living Wates

Keeping your keys safe

We operate a 'safe key procedure' so you can leave a key with your resident liaison officer. We never put your address on the key and it is locked away when not in use. The key never leaves the site office unless the person who needs to access you property has signed it out and it must be signed back in at the end of each day.

After work is finished, we'll return the key to you and ask you to sign to say you have taken it back. We won't leave your home without making sure it has been properly secured. We will also keep your front door closed while work is going on.

Contractor contacts

United Living Wates

Julia Ovenell
Senior Administrator
julia.ovenell@unitedliving.co.uk
01322 616 686

Debbie Skingley
Project Administrator
debbie.skingley@unitedliving.co.uk
01322 618 407

Michelle Ashe
Resident Liaison Officer
Mobile: 07912 072 005

Sam Simons
Resident Liaison Officer
Mobile: 07793 269 470

Doina Caniparu
Senior Resident Liaison Officer
Mobile: 07799 477 816

Helen McCreadie
Resident Liaison Officer
Mobile: 07715 242 775

Paula Painter
Resident Liaison Officer
Mobile: 07825 523 761

Office number
01375 851 150

Freephone number
0800 066 5909

Codes of conduct

All of our contractors have a code of conduct, which their workers must comply with.

All workers are expected:

  • to be polite, co-operative and helpful
  • not to use racist, sexist, abusive behaviour or foul language
  • to be neat and tidy in their appearance – working without shirts, or in shorts or cut down trousers is not allowed when working in your home

Contact your resident liaison officer for a full copy of your contractor's code of conduct.