There is currently an issue with the Report Online function. We are working to resolve this as soon as possible.
We prune and maintain council-owned trees.
We consider requests for tree pruning but low priority is given to:
- minor property encroachment
- TV and satellite signal interference
- trees shading property.
We won't normally remove healthy trees.
When prioritising work we consider:
- the species of tree
- the health of the tree
- the age of the tree
- where the tree is growing
- health and safety
In most cases we are responsible for trees growing in:
- roadside verges
- parks and open spaces
- amenity greens
In most cases we are not responsible for trees growing in:
- private residential housing estates
- private gardens
- housing association properties
- private business property
Report a problem
If a tree or other vegetation is overhanging a road or footpath so it affects the movement of traffic, pedestrians or cyclists, you can report it as a highway problem.
Simply zoom-in on the map of Thurrock and – if the problem hasn't been reported already – make a new report using the map to show us where the problem is. Tell us as much as you can about the problem to help us investigate. You can check back later for progress updates.
To report any other problem with a council-owned tree, login-in to My Account for environmental reporting, then select 'Add a report' and choose 'Trees or branches overgrown' or 'Trees or branches fallen' from the category list. You can create an account if you don't already have one.