What's in your library

Coronavirus (COVID-19) – libraries

Go to our coronavirus (COVID-19) safety page for information on visiting re-opened libraries. Items due for return between 1 January and 31 July have had their loan dates extended automatically – to 1 September for libraries that reopened in July, and to 2 November for other libraries. Please do not put borrowed items in library book drops or letterboxes.

Coronavirus (COVID-19) safety

Most Thurrock libraries are opening with new rules to help keep you and our staff safe.

Library Reopened from
Belhus library, part of South Ockendon Centre Monday 6 July 2020
Corringham library Wednesday 15 July 2020
Grays library Wednesday 15 July 2020
Tilbury library Monday 21 September 2020
East Tilbury library Tuesday 22 September 2020
Chadwell library, part of Chadwell Information Centre Thursday 24 September 2020
Aveley library, part of Aveley Community Hub Tuesday 29 September 2020
Blackshots library Tuesday 29 September 2020
Purfleet library Remains closed
Stanford-le-Hope library Remains closed

Check library opening hours before you visit as there may be temporary changes.

You can access newspapers and magazines, get e-books and e-audio and take part in job club sessions online.

Keeping you and our staff safe

When you visit a library:

  • our staff will limit the number of people allowed inside
  • a one-way system will be in place inside some library areas
  • you must stay 2 metres from other library users and staff at all times
  • hand sanitiser will be available at the entrance
  • cleaning stations will be available beside our self-service machines

All returned items will be kept in quarantine for 3 days before being available to borrow again.

You should visit the library alone, if possible. Adults who need special assistance can visit with their carer. Adults with children in a family group can enter together but adults must supervise their children at all times, making sure they stay 2 metres from other library users and staff.

What you can do

You will be able to:

  • return items on loan
  • reserve new items online
  • borrow books and audiobooks
  • browse the shelves for up to 30 minutes
  • use public computers and printers for up to 45 minutes, if pre-booked
  • use wi-fi
  • join the library, but only if you're unable to join the library online

You must use the self-service library machines for borrowing and returning items. Our staff will help you do this, if needed. You must also use the machines to pay any charges, using cash only.

To use a public computer, you must phone the library to make a booking no more than one day in advance. Use of public computers is free. Payment for the use of printers must be made through the self-service machines.

What you can't do

For now, you will not be able to access:

  • photocopiers and fax machines
  • DVDs and CDs
  • events and activities
  • study areas
  • toilets and changing facilities
  • the local history area, including maps and microfiche, at Grays library

Items that are due or overdue for return

All items originally due for return between Wednesday 1 January 2020 and Friday 31 July 2020 have had their loan dates extended automatically – to 1 September for libraries that reopened in July, and to 2 November for libraries that remain closed.

To renew other items, you can:

Any overdue charges since Saturday 21 March 2020 will be waived until the end of August 2020. Fines incurred before Saturday 21 March will need to be paid.

New loans for items with no charge, such as books, will be given a 12-week loan period.