Emergency help
If you're 18 years-old or older and need urgent mental health support, phone 111 and select the option for mental health crisis.
Trained staff are available 24 hours a day, 7 days a week, to offer you advice and support.
They may advise you to attend the Mental Health Urgent Care Department at Basildon Hospital.
Mental health urgent care at Basildon Hospital
The Mental Health Urgent Care Department at Basildon Hospital is specially designed for people experiencing a mental health crisis. It is an alternative to Accident and Emergency department.
Hospital emergency departments are not always the right environment for people experiencing mental health difficulties. The Mental Health Urgent Care Department is a calm, comfortable, safe space with access to mental health specialists who can provide assessments and care.
You can be referred to the Mental Health Urgent Care Department through a crisis support team, or a social care duty worker, if you've used mental health services before.
For more information, including a video tour of the department, go to NHS Essex Partnership University: Mental Health Urgent Care Department.
Contact the department
: 111 – select the option for mental health crisis