Thurrock Council's home care service Caring for Thurrock has received a 'Good' rating across all areas following an inspection by the Care Quality Commission (CQC) in February 2023.
The service, which provides personal care to people living in their own flats and houses, was rated Good overall and in 5 areas relating to safety, effectiveness, caring, responsiveness and being well-led.
The CQC inspected Caring for Thurrock based at Piggs Corner on Southend Road, Grays, from Monday 6 February to Wednesday 8 February. They published the findings in a report released on Tuesday 28 February.
Cllr Deb Arnold, Cabinet Member for Adults and Health, said: "This is the first inspection of Caring for Thurrock, which was newly registered on Friday 4 November 2022, and I'm delighted that this report reflects the high-quality service that residents who use the scheme receive.
"Both residents and staff said they felt well-treated and supported and the report also highlights positive feedback about the scheme and how it helps our residents to maintain their independence in their own homes.
"Thank you to our teams for their hard work ensuring this crucial service continues to deliver the best support for our residents needing personal domiciliary care in Thurrock."
To read the full report, go to Care Quality Commission (CQC): Caring for Thurrock.
Thurrock First is the first point of contact for residents aged 18 years-old and over living in Thurrock who may need help and support with care needs, as well as adult social care and mental health support.