We clean streets and public footpaths on a 10 working-day schedule. High streets and busy areas are cleaned and litter-picked more often.
We are not responsible for street cleaning on:
- private roads and alleyways – these are the responsibility of their residents
- Highways England roads
You should contact Highways England for matters concerning:
- A13 – from Junction 30 to the Tilbury slip road and to the A1089
- A1089 Dock Approach Road – from the A13 to Asda roundabout
- St Andrew's Road – from Asda roundabout to Tilbury Dock gate
Excluding the roads above, if your street is not cleaned on a regular basis, or you wish to tell us about a significant build up of litter in your street, report it to us.
Simply login to My Account for environmental reporting, select 'Add a report' and choose 'Street needs cleaning' from the category list. You can create an account if you don't already have one.