Childcare information and advice

Where to get support

A wide range of information, advice and support is available to parents and carers.

Information online

The quickest and easiest way to get childcare information is online. This includes:

The government provides helpful information at GOV.UK: Get childcare – step-by-step.

For lists of local providers, go to Ask Thurrock: list of childcare and parent and toddler groups.

Family Information Service

Our Family Information Service (FIS) provides information and advice on childcare and family support services in Thurrock.

This service is for parents and carers with children up to their 25th birthday, and for those about to start a family in Thurrock. It is free, impartial and tailored to individual needs.

FIS information and advice includes:

  • registered childcare options
  • unregistered childcare options
  • early education options
  • getting help with childcare costs
  • finding family support services
  • activities for children, young people and families
  • managing the right balance between work and life
  • the local offer for those with special educational needs or disabilities
  • getting training, qualifications and work in childcare
Family Information Service

: 01375 652 801


Family hubs

Your local family hub is a great place to meet other parents and carers. You can take part in play groups, support programmes and free courses where available. Find out more about family hubs.