Coronavirus (COVID-19) community support

Thurrock Coronavirus Community Action

We are working with partners in Thurrock to provide help for those most in need during the coronavirus (COVID-19) outbreak.

Thurrock Coronavirus Community Action is a partnership led by the council, Stronger Together and Thurrock CVS, working with local organisations to safely coordinate support and volunteers.

Help for residents at most risk

Our priority is to help residents who

  • have received a text or letter from the NHS about 'shielding'
  • are at very high risk due to underlying health conditions
  • must stay at home and self-isolate for 12 weeks
  • do not have friends or family who can help

'Shielding' means protecting people who are extremely vulnerable by helping them keep all contact with others to a minimum.

If you have received a text or letter from the NHS about shielding, you should follow the link in the message and sign-up for support. Our volunteers will then get in touch and talk with you about the help you need.

Help for other residents who need support

Help is also available for people who have not been contacted about shielding but who need extra support at this time. We can help with access to:

  • food
  • medicines
  • social contact

If you or someone you know is vulnerable – without friends or family to help – and in need of help with food, medicine or other vital support, please send us details using the form below.

Thurrock Coronavirus Community Action form

Our team will respond between 9am and 5pm, Monday to Sunday.

We can provide help more quickly if you send us all the details we need to know by using the form. If can't answer all the questions on the form, please complete as much as you can. If you are unable to use the form, you can also phone our contact centre.

Please don’t phone this number unless you cannot use the form as it may block the phone line for someone who needs very urgent assistance.

Thurrock Coronavirus Community Action contact centre

: 01375 511 002

Open from 9am to 5pm, Monday to Friday.
Open from 10am to 2pm on Saturdays, Sundays and bank holidays.

Volunteer to help

If you are interested in volunteering to help residents by joining Thurrock Coronavirus Community Action, you can register your details with Stronger Together.