Freedom of information response
Debt Types
Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q4. Are your Revenues and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.
• Parking (RTD)
• Revenues and Benefits
Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
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Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type): |
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• Parking Fines (PCNs) |
Hambury Tilmond Ltd, Stanford & Green Ltd, Whyte & Co, London Warrant Enforcement |
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• Council Tax |
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• Business Rates (NDR) |
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Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date: |
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2021/22 |
2022/23 |
2023 to end Oct 2023 |
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• Parking Fines (PCNs) |
2556 |
3722 |
1517 |
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• Council Tax |
4238 |
4512 |
2782 |
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• Business Rates (NDR) |
212 |
316 |
230 |
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Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types: |
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• Parking Fines (PCNs) |
Managed by Service Level Agreement and Monthly Performance Reviews |
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• Council Tax |
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• Business Rates (NDR) |
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Q4. Are your Revenues and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc. |
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• Parking (RTD) |
Not Outsourced - Managed in-house |
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• Revenues and Benefits |
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Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)? |
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Debt Manager |
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