Freedom of information response
Domestic abuse and violence
• Average waiting time for victims of domestic abuse and violence who have requested support services commissioned by your council between the years below. Please categorise the data by the types of domestic abuse and violence support services your council commissions (e.g. refuges, counselling).
o Feb 14 2020-Feb 14 2021
o Feb 14 2021-Feb 14 2022
o Feb 14 2022-Feb 14 2023
• Please also provide a list of charities or organisations currently commissioned by your council.
If you are not the local authority who commissions these services in your area, please could you provide me with the relevant local authority so that I can contact them instead.
• Average waiting time for victims of domestic abuse and violence who have requested support services commissioned by your council between the years below. Please categorise the data by the types of domestic abuse and violence support services your council commissions (e.g. refuges, counselling).
o Feb 14 2020-Feb 14 2021
o Feb 14 2021-Feb 14 2022
o Feb 14 2022-Feb 14 2023
Wait times are recorded for the following domestic abuse support services commissioned by Thurrock council . Please note that the reporting format changed from days to percentage during these reporting years, so the figures may not be directly comparable.
|
Service of support |
2020/21-wait times |
2021/22- wait times |
2022/23- wait times |
|
Brighter futures 8-week programme |
39 days average wait |
6% of service users seen within 45 calendar day target |
7% of service users seen within 45 calendar day target |
For services such as refuge, there are no waiting lists, if there is a space, the individual can accept that space. If there are no spaces, the individual is assisted to find a space elsewhere.
Our in-house- community facing support, has a contact target time of 48 hours from receipt of referral.
Please also provide a list of charities or organisations currently commissioned by your council.
- SERICC
- Changing pathways
- Inclusion visions
You are free to use any information supplied to you for your own use, including non-commercial research purposes. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.
Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information. Please email information.matters@thurrock.gov.uk if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.
If you are dissatisfied with the way in which the council have managed your FOI request you can pursue an Internal Review by contacting us using the above email address. An internal review must be submitted within 40 working days of your original reply. Your request will be considered by a senior member of the Information Management Team who will update you with the outcome of the review.
If you remain unhappy following the outcome of your Internal Review you may wish to refer your case to the Information Commissioner’s Office (ICO) and details of this organisation can be found at www.ico.org.uk . Please be advised that the ICO will not consider your case until they have confirmation that you have already been through the Internal Review stage with the council.