Freedom of information response

Highway Development Control

Publication date: 
Wednesday 1 November 2023
Request: 

We are interested in supporting highway authorities with their Section 278 and Section 38 works under the Highways Act 1980. To better understand the current landscape and explore potential collaboration opportunities, we kindly request the following information:

1.    The total number of outstanding Section 278 and Section 38 works applications currently under your authority's review.

2.    The average or approximate processing times for Section 278 and Section 38 works applications, including the time taken for approvals.

3.    The average or approximate approval rates for Section 278 and Section 38 works applications in the last 12 months.

4.    The contact details (names, positions, and email addresses) of key personnel responsible for managing Section 278 and Section 38 works within your authority.

5.    Details of the fees and charges associated with Section 278 and Section 38 works approvals.

6.    Any available performance metrics related to Section 278 and Section 38 works, such as processing times, compliance rates, and customer satisfaction levels.

7.    Summary/bullet point information about any challenges faced by your authority in managing Section 278 and Section 38 works.

Response: 

Your request and our response

  1. The total number of outstanding Section 278 and Section 38 works applications currently under your authority's review.

Technical approval = 5

Legal approval = 4

On site supervision = 17

  1. The average or approximate processing times for Section 278 and Section 38 works applications, including the time taken for approvals.

Technical approval = up to 8 weeks

Legal approval = up to 12 weeks

On site supervision = up to 60 weeks

  1. The average or approximate approval rates for Section 278 and Section 38 works applications in the last 12 months.

3 months up to Legal approval

  1. The contact details (names, positions, and email addresses) of key personnel responsible for managing Section 278 and Section 38 works within your authority.

Highways Development Management Team

transportdevelopment@thurrock.gov.uk

  1. Details of the fees and charges associated with Section 278 and Section 38 works approvals.

This is available on the Councils Fees and charges document on the website.

  1. Any available performance metrics related to Section 278 and Section 38 works, such as processing times, compliance rates, and customer satisfaction levels.

N/A

  1. Summary/bullet point information about any challenges faced by your authority in managing Section 278 and Section 38 works.

N/A

Request reference:
FOI 13109