Within the area for which your organisation is responsible, please provide:
1. The total number of complaints received by you or your trading standards body about landlords and letting agents in the last 12 months.
2. Of the complaints listed in the above request, the most common topic of complaint.
3. Of the complaints listed in point 1, how many of those led to enforcement action of any kind (for example fines, or prosecutions).
4. Please provide details of each enforcement action listed in your response to point 3
1. Complaints in the last 12 months
2. Issues with Tenants deposit protection
4. Enforcement action - matters resolved, businesses brought into compliance
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