Freedom of information response

Mobile phones, SIP Trunking, Team Licences, Telephony

Publication date: 
Tuesday 28 November 2023
Request: 

Mobile phones

Who is your current mobile phone provider?
How many mobile connections?
When is the contract up for renewal?
How long do you contract for (24 or 36 months)?
The email address of the primary contact for this contract?

SIP Trunking

Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5
Have you voice enable your Teams Licences?
If not, is that something you are considering?

Telephony

What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?

Response: 

Mobile phones

Who is your current mobile phone provider? – Vodafone and Telefonica

How many mobile connections? – 2,325

When is the contract up for renewal? – March 2024

How long do you contract for (24 or 36 months)? – Vodafone is 24 months then rolling.  Telefonica 36 months

The email address of the primary contact for this contract?

SIP Trunking

Have you implemented SIP? - Yes

If yes, when does the contract expire? - 15/09/2025

Who is your SIP provider?  - Gamma

The email address of the primary contact for this contract?

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5 – E3

Have you voice enable your Teams Licences? – 100 licences for Softphones purchased and deployed

If not, is that something you are considering? – N/A

Telephony

What is your current telephony system? – Mitel MiVoiceBuisness

How many users of the telephony system? - 2000

When is the contract up for renewal? – 10/12/2026

The email address of the primary contact for this contract?

Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies. Personal Information (Section 40,2)

Personal data of any other person (third party data) is exempt under section 40(2) if disclosure would breach of the data protection principles.  This aspect of Section 40 is an Absolute Exemption and is therefore not subject to the Public Interest Test. 

This means we have balanced the legitimate interests of the public in having access to the information (under FOI a disclosure is a publication to the world at large) against the interests of the individual under the first principle of the Data Protection Act.

The email addresses requested are personal data specific to the occupiers.  It is therefore subject to the provisions of the Data Protection Act.  Information can be withheld if its disclosure would be likely to breach one or more of the Principles of the Data Protection Act.  There is no prior expectation that their addresses would be published into the wider public domain under FOI.  A disclosure made under FOI constitutes a publication to the world at large.

Request reference:
FOI 13216