Freedom of information response

Please advise if you approve the below FOI response:

1. Does the local authority/health and social care trust hold and maintain a register of carers in its area? No

2. If yes to 1, how many carers have been identified in the local authority area at the time of receipt of this FOI? N/A

3. Does the local authority/health and social care trust commission an external organisation(s) to be responsible for and conduct Carers’ Assessments on its behalf? Not currently, but implementation of this approach is planned for 2023/24

4. Does the local authority/health and social care trust – or the commissioned organisation responsible for Carers’ Assessments – have a formal fast-track process in place for the delivery of Carers’ Assessments for carers of people with severe, progressive conditions? Only as part of the end of life pathway.

5. Following initial Carers’ Assessments, does the local authority/health and social care trust – or the commissioned organisation responsible for Carers’ Assessments – conduct routine reassessments for carers of people with severe, progressive conditions? N/A – see above

6. Does the local authority/health and social care trust – or the commissioned organisation responsible for Carers’ Assessments – use a standardised form for undertaking Carers’ Assessments? Yes

7. Does the local authority/health and social care trust have a Single Point of Access for information and guidance on Carers’ Assessments? – This is Thurrock First but will become the Carer’s Service during the year.

8. What is the cost of conducting one single Carers’ Assessment? This is completed by practitioners – in house

9. What is the average (mean) waiting time between request for assessment and completion of assessment for all Carers’ Assessments in:

a. The year April 2018 to March 2019 5.5 days

b. The year April 2019 to March 2020 12.7 days

c. The year April 2020 to March 2021 6.3 days

d. The year April 2021 to March 2022 6.9 days

e. The year April 2022 to March 2023? 18 days

10. Does the local authority allocate a specific budget for Carers’ Assessments? NO

11. If yes to 10, what was the local authority’s/health and social care trust’s annual budget for Carers’ Assessments in: N/A

a. The year April 2018 to March 2019

b. The year April 2019 to March 2020

c. The year April 2020 to March 2021

d. The year April 2021 to March 2022

e. The year April 2022 to March 2023?

12. If yes to 10, what proportion, as a percentage, of the budget allocation for Carers’ Assessments was spent in: N/A

a. The year April 2018 to March 2019

b. The year April 2019 to March 2020

c. The year April 2020 to March 2021

d. The year April 2021 to March 2022

e. The year April 2022 to March 2023

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If you are dissatisfied with the way in which the council have managed your FOI request you can pursue an Internal Review by contacting us using the above email address. An internal review must be submitted within 40 working days of your original reply. Your request will be considered by a senior member of the Information Management Team who will update you with the outcome of the review.

If you remain unhappy following the outcome of your Internal Review you may wish to refer your case to the Information Commissioner’s Office (ICO) and details of this organisation can be found at www.ico.org.uk . Please be advised that the ICO will not consider your case until they have confirmation that you have already been through the Internal Review stage with the council.