Freedom of information response

Research of the social impact of digitisation of of car parking

Publication date: 
Thursday 23 November 2023
Request: 

Research of the social impact of digitisation of of car parking

Q1 Who is the Parking Manager at the Local Authority?
Q2 Who is the current supplier of your Pay & Display Machines?
Q3 How many Pay & Display machines do you currently have?
Q4 How many Pay & Display machines accept contactless card payment?
Q5 Who is your current supplier of your Enforcement Software (eg Chipside, Imperial, Conduent etc)?
Q6 Have any decisions been made to remove any Parking machines in the next 2 years (2023-2025)?
Q7 Have any decisions been made to replace or upgrade any Parking machines in the next 2 years and do you
know how many, if the answer is yes (2023-2025)?
Cashless Parking/Mobile Parking App
Q9 Do you have a Mobile Parking App?
Q10 Who is your current Mobile Parking Supplier/Suppliers?
Q11 Which year did you award your current contract/s to your App supplier/s?
Q12 When is your current Mobile Parking App contract due to expire?
Q13 Is there a convenience charge to the end user for paying by App? If so, please specify the charge.
Parking Revenue/Transactions (Financial Year 2022-2023)
Q15 What was the Total Parking revenue for the last financial year (2022-2023)?
Q16 What was the annual revenue from PCN’s issued during that financial year?
Q17 What was the annual revenue from Pay & Display Machines (2022-2023)?
Q18 What is the a) Total Coin Revenue and b) Total Card Revenue (2022-2023)?
Q19 What was the annual revenue from the cashless Mobile Parking App (2022-2023)?
Q20 How many transactions were made at the Pay & Display Machines in 2022-2023?
Q21 How many transactions were made via the Mobile Parking App in 2022-2023?
Q22 How many PCN’s were issued in 2022-2023?

Response: 

Your request & Our Response

Parking Infrastructure

Q1 Who is the Parking Manager at the Local Authority? S40 exemption applies, please see below for further information.

Q2 Who is the current supplier of your Pay & Display Machines? IPS

Q3 How many Pay & Display machines do you currently have? 36

Q4 How many Pay & Display machines accept contactless card payment? All machines are cashless and accept contactless car payments.

Q5 Who is your current supplier of your Enforcement Software (eg Chipside, Imperial, Conduent etc)? Taranto

Q6 Have any decisions been made to remove any Parking machines in the next 2 years (2023-2025)? No

Q7 Have any decisions been made to replace or upgrade any Parking machines in the next 2 years and do you know how many, if the answer is yes (2023-2025)? No

Cashless Parking/Mobile Parking App

Q9 Do you have a Mobile Parking App? No

Q10 Who is your current Mobile Parking Supplier/Suppliers? N/A

Q11 Which year did you award your current contract/s to your App supplier/s? N/A

Q12 When is your current Mobile Parking App contract due to expire? N/A

Q13 Is there a convenience charge to the end user for paying by App? If so, please specify the charge. N/A

Parking Revenue/Transactions (Financial Year 2022-2023) N/A

Q15 What was the Total Parking revenue for the last financial year (2022-2023)? £1,298,891

Q16 What was the annual revenue from PCN’s issued during that financial year? £875,099

Q17 What was the annual revenue from Pay & Display Machines (2022-2023)? £326,758

Q18 What is the a) Total Coin Revenue and b) Total Card Revenue (2022-2023)? N/A

Q19 What was the annual revenue from the cashless Mobile Parking App (2022-2023)? N/A

Q20 How many transactions were made at the Pay & Display Machines in 2022-2023? 198,568

Q21 How many transactions were made via the Mobile Parking App in 2022-2023? N/A

Q22 How many PCN’s were issued in 2022-2023? 29,239

Unfortunately we are unable to provide in full the information you have requested for Question 1.  We do hold the information but an absolute exemption applies.  Personal Information (Section 40,2)

Personal data of any other person (third party data) is exempt under section 40(2) if disclosure would breach one of the data protection principles. This aspect of Section 40 is an Absolute Exemption and is therefore not subject to the Public Interest Test.

The names of officers working for the Council is personal data specific to them. It is therefore subject to the provisions of the Data Protection Act. Information can be withheld if its disclosure would be likely to breach one or more of the Principles of the Data Protection Act. There is no prior expectation on the part of team Managers (or other officers working below the level of Director) that their names and job titles / positions would be published into the wider public domain under FOI. A disclosure made under FOI constitutes a publication to the world at large. We believe that to disclose this would be likely to breach the first Principle of the Data Protection Act by unfairly contravening their right to privacy and confidentiality in the work place.

However, in the interests of transparency we are able to share details relating to senior officers (Director  level and above). For these officers, there is already a greater expectation of openness about their role given their level of accountability for service provision and budgetary decision making.

For your information please see the following link which outlines staff details of Director and above: https://www.thurrock.gov.uk/chief-executive-directors-and-services

Request reference:
FOI 13199